Pala Online Casino Review

Our review of Pala online casino covers all the important features you need to know about: bonuses and promotions, web and app usability, rewards and VIP programs, customer care, and banking options. Read below to find out if Pala is the online casino for you!

PalaCasino.com
PalaCasino.com
PalaCasino.com
$ 525 bonus
  • no deposit bonus
  • huge welcome matching deposit bonus
  • Game selection
Rating: 4.8 / 5

Comprehensive Review of Pala Online Casino

Pala's online casino stands out in several ways. It offers a wide selection of games - nearly 200 and counting. They are available on mobile devices, tablets, and computers. Additionally, there are several bonuses for new members and promotions for existing clients.



Although operating its online casino out of Atlantic City, Pala's brick-and-mortar casino is actually located in San Diego, California. The casino has been in operation since 2001.

Pala needed some boots on the ground to be in the NJ industry, so the brand teamed up with the Borgata Casino in order to be a part of the online casino action.

Are the bonuses suitable for you? Check out our unbias review and in-depth search into Pala's online casino to find out what they have to offer you!

Pala Online Casino

Providers

NetEnt, NextGen Gaming, IGT, NYX Gaming, Williams Interactive, SG Gaming;  Software

Game Selection

  • Slots

  • Classic slots

  • Video slots

  • Progressive slots

  • Blackjack

  • Baccarat

  • Craps

  • Roulette

  • Poker

Welcome Bonus

Yes. $25 Welcome bonus dollars.

VIP Programme

Yes. 

 

Payment Methods

Deposit:

  • Credit/debit cards

  • 7-Eleven / PayNearMe

  • Instant e-check (ACH)

  • Online bank transfer

  • Skrill

  • Cash at the Pala Casino’s physical cage

Withdrawals

  • Instant e-check (ACH)

  • Skrill

  • Physical check

  • Cash at the Pala Casino’s physical cage

 

Customer support

Telephone: 844-367-7252
Email: [email protected]
Live Chat available

Mobile apps

 Android and iOS

Minimum deposit

$10

Minimum withdrawal

none listed

License

Licensed through Borgata Casino in Atlantic City for legal betting within New Jersey.

Pala Casino Bonus Offers

Pala Casino serves you up a welcome package, which is good. We think we can add to their suggestions for you though if you're new to their website.

The Welcome package has a $20 no deposit bonus plus a free $5 to send toward their $1 million dollar slot. That's great already, and let's see how we can make that welcome deal even sweeter!


Bonus: $25 free in bonus dollars

Pala's online casino starts you out with $35 in bonus dollars to get you rolling.  

You'll get a $20 Casino Bonus after you register plus a minimum of $5 from the first spin on the Pala $1,000,000 Slot Machine.

The $20 bonus requires a 20x playthrough. This means you must play 20x that amount before you can withdraw earnings. This is a pretty good playthrough requirement.  

If you don't make anything off that first $20, no big deal. If you score and want to withdraw those funds, you'd need to play through $400 before you could withdraw your winnings.  

Bonus: Double Your Deposit Up to $500

In addition to Pala's Welcome Package, you can also take advantage of a deposit match offer of up to $500. Pala will match your initial deposit with $500. It does not work exactly like cash, but it's the next best thing. 

So how does this work? You can play with your matched deposit immediately. You'll need to play 10x the wager amount within 14 days to take advantage of the offer. This is called satisfying the wagering requirement.

Basically, if you deposit $50 and see that matched with $50 bonus dollars, you'll need to bet $1,000 ($50 + $50 = 100 x 10) before you can withdraw your winnings. That's a pretty low wagering requirement, so this might be a deal for you to jump on! 

First Deposit: 100% Match up to $250 Bonus (No deposit code required)
Second Deposit: 50% Match up to $200 Bonus (Deposit code: BONUS2)
Third Deposit: 25% Match up to $50 Bonus (Deposit code: BONUS3)

Pala Casino Promotions

Pala Casino has regular offers along with a rotation of attractive promotions. We'll walk you through what they're offering so you can pick the promotion that works for you. 

Offer #1: Everyday, play the $1,000,000 slot machine

It's the $1,000,000 Slot Machine that's the most popular daily deal. Every day, you can play this game and have a chance at winning a million dollars.

Once every 24 hours, the reels can be spun by each player. If you don't win the jackpot, there are still plenty of smaller bonuses you can collect. Remember that any winnings from this terminal are subject to the regular 10x wagering requirement.

The second offer is the introduction of new promotions Each and Every Day

At Pala Casino online, everyday promotions really do mean daily deals. A new daily bargain is available to you every single day.

Taking Monday as an example, you'll be given 25 spins on the $1,000,000 Slot Machine as part of the Monday promotion. You can get a 50 percent match on your next deposit up to $50 on Fridays, so don't forget to put down at least $100.

Provider #3: Refer a friend and receive $75 in bonuses.

Refer a Friend programs at online casinos are typically criticized for being undervalued. A variation of this program offered by Pala is one of the most lucrative ones in the market, according to industry experts.

The unique code may be found in your account's dashboard, which you can send to your friend. Upon entering this code, your buddy will receive a $25 welcome bonus, and you will earn a $10 bonus when your friend creates a new account.

There will be $65 in incentives for you when your friend makes a deposit and wagers at least $25, while they will earn $25 in bonuses.

Bonuses are subject to the same wagering requirements as indicated above.


Programs for VIPs at Pala Casino

In order to reward its devoted players, Pala has created the Pala Privileges VIP program. You don't have to do anything because all new players are automatically enrolled in the program without your involvement whatsoever.

Pala Casino offers Status Points (SP) and Rewards Points to all players who place real money wagers on the casino games (RP).

While slot machines offer the maximum number of points, table games such as blackjack offer the lowest. In the program, SP points are used to determine your overall level, while RP points can be used to purchase gifts from the casino's shop.

Milestone payments are additional bonuses that are paid for each new level you reach. Only a 1x wagering requirement is required for these bonuses.

As a result, this is one of the few VIP loyalty programs that actually rewards players for playing with Pala casino.


Pala Casino Game Selection

Pala's online casino offers over 200 games! This includes nearly 80 slots games, Slingo, plenty of table games, and 8 types of video poker. We find this to be a well-selected collection of games, and quality can be found across the board. Pala's online casino is a bit rare in that they are more or less balanced between slots and other games.  

Pala Online Slots

Players will find lots of slots to choose from, including:

  • Wheel of Fortune
  • Cleopatra 
  • Ghostbusters
  • Day of the Dead
  • Medusa
  • Black Widow

Players can also try their luck on a progressive jackpot because at Pala, jackpots can reach up to $100,000 and more! 

Pala Online Casino Slot Titles

Pala Video Poker 

Pala features a game library with 8 types of video poker, most of the video poker games are designed by Game King. Here's what a player in New Jersey will see: 

  • Jacks or Better 
  • Deuces Wild
  • Deuces and Joker Wild 
  • Bonus Poker 
  • Double Bonus Poker
  • Five Play 
  • Triple Play 
  • Double Double Bonus Poker

Pala Online Blackjack 

Blackjack players may not be as enthused when they see Pala only offers about 3 games of blackjack to play. Choose from the classic, Blackjack Multiplayer, and Sidebet Blackjack. 

Pala Online Roulette

This NJ online casino features European, American, and 3 Wheel Roulette. We recommend playing the European version for the best odds.



Banking Options at Pala Casino 

Pala's online casino offers a great number of means to deposit money into your account:

  • Visa/Mastercard credit cards
  • PayPal
  • E-check
  • Neteller
  • Pay Cash at 7-Eleven
  • Online banking
  • Play+ pre-paid card
  • Cash at the Borgata cage

It's good news that there are also quite a few ways to withdraw your funds:

  • PayPal
  • E-check 
  • Check by mail
  • Play+ pre-paid card
  • Cash at the Borgata cage

Payment Method

Example / Information

Average Deposit Time

Average Withdrawal Time

Instant eCheck (ACH)

Provide bank account number

instant

 3-5 days

PayPal

 

instant

instant, after processing

Credit Card

Visa, MasterCard, Discover

instant

Not available

Prepaid

Play+, prepaid Visa or MasterCard

instant

Play+ is instant, after processing

E-wallets

NETELLER

instant

instant after processing

PayNearMe

7-11 Store

instant

instant

Cage/Cashier

Borgata cage

instant

instant 

Physical Check

---

Not available

Not available

Online Bank Transfer

 

instant

Not available

Pala's Site Features and User Experience

When you're offering 200 games, decisions must be made about how much to put on the screen at once and how players are to find what they're looking for. In this regard, we're relatively happy with Pala's online casino.

We're not blown away by the visual experience, but the important boxes are all checked. You can easily find what you're looking for. There aren't so many options that the site is rendered confusing or sluggish.  

Platform and Software

Pala's wanted in on the NJ online casino scene early. In fact, it was the first company to apply to NJ for a gaming license. As mentioned, Pala is teaming up with Borgata Casino in order to offer casinos online.

Pala has found some great software development partners such as Rocketfrog, NYX, and IGT.

Mobile App

The mobile apps are available through the App Store for iOS products. Android users must access the link from Pala's website.

Google Play does not allow the downloading of apps for betting sites. We've found the apps intuitive, easy to use, and bug-free. 


Customer Service

Pala offers its customers great attention. They have 24/7 customer care through their toll-free number, email, or live chat. Their website also has a big FAQ section where you can find answers to almost any questions you might have. 



Reviews for Pala’s customer support department are highly rated. Customers have pointed out how helpful and responsive they are. If you’re looking for help getting started, Pala is one casino to consider for this reason.

How to Contact Pala Online Casino

It’s easy to contact the Pala Online Casino as there are a number of choices. To get in touch outside of normal operating hours, use the live chat option. This is open 24/7 and you’ll never have to wait more than a couple of minutes to speak to an agent.

You may also use the form within the Support Center to contact them via email. If you want to call them, contact them on their toll-free number.

  • Telephone: 844-367-7252
  • Email: [email protected]
  • Live Chat available
  • FAQ: https://support.palacasino.com/s/

Registration with Pala Online Casino

Registering with Pala online casino is a process that takes less than ten minutes.

  1. On the front page of the casino, just click on ‘Register’. You’ll then be taken to a page where you’ll have to enter your name, address, email, and more.
  2. Input the last 4 digits of your social security number (to confirm identity).
  3. Click on the verification link within the email they send you. Make sure you check your spam box if it hasn’t arrived. After you click the link, you’ll find yourself back on the site. Your account will be active and ready to play with. 

Responsible Gambling

If you feel like you have a problem with gambling, Pala includes features that help you manage your activity.

It’s possible to set daily, weekly, and monthly gambling limits. You can also set controls on the length of your gaming sessions. You may also suspend your account voluntarily for between 72 hours and four weeks.

Find out more about self-exclusion from gambling here.

Anyone wanting to self-exclude from New Jersey casinos may apply here. You can self-exclude physical and/or online casinos.

Casinos will be fined for allowing someone to play who has self-excluded.

How to Suspend an Account with Pala Online Casino

Suspending your account can happen in two ways. You may join the self-exclusion program, which can see your account suspended for between one in five years.


Security, Privacy, and Fair Play Guaranteed

Pala is fully compliant with all state and federal laws relating to fair play, data protection, and privacy protection. There are regular audits from independent authorities to ensure they conform to the terms of their gaming license and the Casino Control Act.

They also employ a Random Number Generator (RNG) on all games to guarantee that every outcome is random. RNG systems are unable to be manipulated by the casino, thus guaranteeing fair play.

When you play with Pala online casino, you can guarantee that your money and data are safe.


Pala Casino Summary

Pala is no newcomer to casinos, and they've made an impressive splash in the U.S. online casino market as well. We've been very impressed by their bonuses and selection of promotions. The rewards system and customer service definitely score a high customer satisfaction rating. With diverse options for withdrawals and deposits, this casino is a sure win.


FAQs

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